Legal

Privacy Policy

Effective From: April 20, 2026

  1. Introduction

Dentazon is committed to protecting the privacy and security of our users, including patients, dentists, and other stakeholders. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By accessing or using Dentazon, you agree to the terms of this Privacy Policy.

  1. Information We Collect

2.1 Personal Information

We may collect the following:

  • Name, phone number, email address
  • Location and address
  • Profile details (for dentists: qualifications, clinic info, services)
  • Identification or verification data (if required)

2.2 Health-Related Information

  • Appointment details
  • Dental history (if provided)
  • AI diagnostic inputs (e.g., images uploaded to Ai-Dentify)

This data is treated as sensitive and handled with strict confidentiality.

2.3 Technical Data

  • IP address
  • Device information
  • Browser type
  • Usage behavior (pages visited, clicks, time spent)

2.4 Payment Information

  • Transaction details (processed via third-party providers)
  • Dentazon does NOT store full financial credentials

  1. How We Use Information

We use collected data to:

  • Facilitate dentist discovery and appointment booking
  • Enable communication between patients and dentists
  • Provide AI-powered insights (Ai-Dentify)
  • Improve platform performance and user experience
  • Process transactions and payments
  • Send notifications, updates, and service alerts
  • Ensure compliance with legal and regulatory requirements

  1. Data Sharing & Disclosure

We may share information with:

4.1 Dentists & Service Providers

  • Patient data shared only for appointment and treatment purposes

4.2 Third-Party Services

  • Payment gateways (e.g., EasyPaisa, JazzCash)
  • Hosting, analytics, and communication tools

4.3 Legal Authorities

  • When required by law or to protect rights, safety, or property

  1. Data Security

We implement industry-standard security measures:

  • Encrypted data transmission (SSL)
  • Secure servers and restricted access
  • Role-based access control

However, no system is 100% secure, and users share data at their own risk.

  1. Data Retention

  • Personal data is retained as long as necessary for service delivery
  • Health data may be stored for continuity of care
  • Users may request deletion (subject to legal obligations)

  1. User Rights

Users have the right to:

  • Access their data
  • Request corrections
  • Request deletion of personal data
  • Withdraw consent (where applicable)

  1. Cookies & Tracking

Dentazon uses cookies to:

  • Improve user experience
  • Analyze traffic and usage patterns

Users may disable cookies via browser settings.

  1. Third-Party Links

Our platform may contain links to external websites. Dentazon is not responsible for their privacy practices.

  1. Children’s Privacy

Dentazon is not intended for users under 18 without parental or guardian supervision.

  1. Updates to Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.